Terms and Conditions of online purchase...
You must join and be logged in with your login details as a Wet'n'Wild Member in order to access the Wet'n'Wild member discount offers. You will not be eligible for a refund if you fail to login with your Wet'n'Wild member login details.
The one admission price for your Gold Coast theme park tickets covers all rides, shows and attractions, excluding coin-operated games, lockers, candid and ride photographs. Guests pay independently for all food and beverage and merchandise.
We strongly recommend that all children under the age of 14 years be accompanied by an adult who shall be solely responsible for their care and conduct whilst on our premises.
Guests who do not plan on using the attractions but wish to enjoy the surrounds must still pay full admission price. This includes parents and guardians supervising or waiting for children.
All tickets purchased online are non-refundable and not exchangeable. Ticket prices are inclusive of GST.
General Admission, Super Pass, Fun Pass, Escape Pass and Two Day Pass tickets purchased online must be used within twelve (12) months from the date of purchase. All Annual Pass tickets must be presented at front gate for validation within thirty (30) days from the date of purchase failing which the ticket is deemed void and not able to be used. Subject to effective validation within the required thirty (30) day period, the Annual Pass is valid for twelve (12) months from the date of your first visit. No extensions to validity periods are available.
Australian Outback Spectacular tickets are valid only for the date and show booked by you. Seat allocation is made by a prescribed computer program on a "best available" basis and no changes to the seat allocated to each ticket purchased are permitted.
Sea World Cruise tickets are valid only for the date and tour time booked by you. Children under three years of age are not permitted on Sea World Whale Watch tours but are permitted on Sea World Cruises.
Persons must be aged 3 to 13 years inclusive to be eligible for “children” tickets with the exception of Australian Outback Spectacular [4 to 13 years inclusive] and Sea World Helicopter flights [3 to 12 years inclusive]. Pensioner prices are available to Australian and New Zealand Government Pension card holders only but original valid Pension card must be presented at the time of entry.
Special offers may be displayed on this website from time to time and any conditions displayed at the time of the offer will apply and will override these terms and conditions to the extent of any inconsistency.
Tickets can only be purchased through this web site by using a credit card. Your credit card will be debited at the time of ordering. All credit card purchases are made through the Commonwealth Bank's secure payment facility.
If successful, a PDF of your tickets will be emailed to the nominated email address. If you experience technical difficulties please wait sixty minutes and then check to see if you have received your email confirmation. If you do not receive your email confirmation after waiting sixty minutes, please email webticketing.query@wvtp.com before completing a second transaction.
You must have access to a printer in order to print your tickets to present at the theme park or attraction. Entry will not be permitted without presentation of these tickets.
Your Gift Card will be posted via Registered Mail to the address you have provided. We recommend that you allow 7 working days delivery time for Registered Mail. A $7.95 Processing Fee applies to all Gift Card transactions.
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